StormWarden Rescue
The Maddy Jones Foundation (www.maddyjonesfoundation.com.au) was established after the passing of Damian Jones’s daughter, Maddy, from Sepsis in October 2017. Had they known about Sepsis, Maddy’s symptoms would have been recognised by both family and healthcare professionals. Critical to creating success for the foundation was the need for general IT support and assistance in securely accepting donations online.
WHAT WAS NEEDED
A PCI compliant website that was capable of accepting online donations to allow the foundation to capture critical funds for its ongoing work.
APPROACH
STORMWARDEN RESCUE
Our services allowed the Maddy Jones foundation to get access to the support they needed when they needed it.
GENERAL IT
Our support meant even small problems like email not working or slow internet was able to be diagnosed and fixed quickly and efficiently.
ACCESS TO EXPERTISE
Meant that when the more complex requirement of taking donations from credit card payments arose, StormWarden was able to assist and help the foundation focus on its mission.
RESULTS
AFFORDABLE HOURLY SUPPORT
Rescue packs meant the foundation was paying only for what it needed.
NO LOCK-IN MEANS FLEXIBILITY
Maddy Jones Foundation is able to get support without being locked into contracts.
EXPERTISE ON TAP
When something special was needed StormWarden was able to provide the service that was required.
CONCLUSION
Implementing StormWarden’s Rescue service to the Maddy Jones Foundation gave them the flexibility they required in their IT Support. They were able to get general support when needed while boosting the capability when the requirements got more complex. The implementation of StormWarden Rescue has meant the Maddy Jones Foundation is safe and secure in its technology systems